Unanswered Questions
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Unsolved Next scheduled Domain Authority Update?
Hello, can someone with API access please check it for me? I am told it is available here: http://moz.com/products/api/updates Thank you
API | | archimede910 -
Baffled with Propress
To be frank I have spent 2 years trying to get Propress.com.au on the first page of Google and it just won't happen. I've written articles to get links, checked your platform for page issues and corrected where needed, improved speed of the site and posted articles on the site. But still it sits at about #50. What am I missing?
Technical SEO | | Anne2310 -
Unsolved Listing Permanence
Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks
Moz Local | | TroyP0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Unsolved Why are so many subdomains detected in moz? even though I never made it.
I saw it in the Links -> Top Pages menu, here many sub domains were detected. even though I never made it, is that normal? multiple subdomains detected:
Product Support | | sem001234
w4bd5da.dummy.com
09x.dummy.com
7h5a.dummy.com
8d1y8ec.dummy.com
sfxpwzx.dummy.com
px0ke.dummy.com
uaj.dummy.com0 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved Google Analytics (GA4) recommendations for SEO analysis?
Guides on Moz and elsewhere mostly refer to Google Analytics' Universal Analytics (UA). However, UA is being replaced with GA4, and the interface, options, and reporting are very different. Can you recommend a clear, thorough, and effective walkthrough of how to set up useful SEO reports in GA4? Is there a simple tool you recommend that will help connect historical data from UA to GA4 when GA4 is the only option available? If there's no simple tool, what values do you recommend retaining from UA for effective historical reporting? How would you use them? At minimum for reporting, I'd want to show month-to-month changes and year-to-year changes (in percentages and in real numbers) for the following: all site visits all organic visits organic visits as a percentage of all site visits organic visits that led to a specific goal completion organic visits that led to any goal completion Thanks in advance for your help!
Reporting & Analytics | | Kevin_P1 -
Ecommerce Preferred URL Structure for Printing Website
Hello Mozers! We are adding an ecommerce functionality to our existing website.
Technical SEO | | CheapyPP
Our company offers a wide range of commercial printing and mail services. We have done a pretty good job over the years in building content both in terms of our print offerings and blog section highlighting those offerings. We have finally bit the bullet and have decided to add end-to end ecommerce functionality. Users will be able to price, pay, upload and order thru our website. My question to the community becomes which sub folder do we use?
The ecommerce functionality is a third part software and needs to sit in a sub folder and we can't seem to find a good fit. Most of our content pages for print items are something like this www.website/printing/ - pillar page examples of url structure for sub pages www.website/printing/flyer-printing/
www.website/printing/booklet-printing/
www.website/printing/door-hangers/
www.website/printing/business-cards/ Options would be order-printing/ or prints/ So we we thinking /orders/ would be the best but not certain and wanted some feedback from the community. If we did go this route the url structure would be: order/business-cards this would be the default econ page order/business-cards/full-uv-coaing-both-sides individual product page What are your thoughts? CH0 -
Unsolved Cannot edit my moz local in my dashboard
I'm trying edit my moz local , and each time i click dashboard to edit, i i cannot edit.
Moz Local | | 1on10 -
Unsolved Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz?
Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz? How to Attain Domain Authority of DA 50+ on Moz? everyone please help me
Moz Pro | | dollarpesa0 -
English pages given preference over local language
We recently launched a new design of our website and for SEO purposes we decided to have our website both in English and in Dutch. However, when I look at the rankings in MOZ for many of our keywords, it seems the English pages are being preferred over the Dutch ones. That never used to be the case when we had our website in the old design. It mainly is for pages that have an English keyword attached to them, but even then the Dutch page would just rank. I'm trying to figure out why English pages are being preferred now and whether that could actually damage our rankings, as search engines would prefer copy in the local language. An example is this page: https://www.bluebillywig.com/nl/html5-video-player/ for the keywords "HTML5 player" and "HTML5 video player".
Local SEO | | Billywig0 -
Unsolved Moz API returning incorrect PA data
So I've been attempting to figure out Moz API to allow for batches of URLs to be searched and the data to be nicely put into a google sheet. I've setup the MOZ API for sheets add-on and everything appears to work, but after spot checking some of my data, I've found that for some reason, the page authority data returned by Moz API appears to be way off the actual number presented by other Moz tools, such as the tool bar and main site.
API | | willadogy
Screenshot 2023-06-01 at 9.38.25 AM.png
Screenshot 2023-06-01 at 9.41.43 AM.png As you can see, in this one example off my list, the returned PA value is 6 points lower than the value returned from the Moz tool bar and website analysis.
If the data returned is incorrect, how is Moz API useful? Am I missing something? Would love some help or advice, as this tool would be very useful in a functioning state!0 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
How to Increase Website Visibility on Google and Bing?
I am working on an e-commerce niche website and I aim to rank higher on Google to drive more traffic to my website. Any suggestions?
Link Building | | digitalenginehub0 -
Unsolved 301 Redirect chain http>https>https:/www
Dear community, I have the same issue with redirecting chain from http - https and then to https:// www.____
On-Page Optimization | | Damian_Ed 0
In one of the previous opened discussions the solution given was: you'd update the server level rule to point directly to the end URL form.
Re: 301 Redirect chain Are there any tutorials or resources available to help me properly implement this solution and resolve this issue? Tags: 301 Redirects, HTTPS, WWW, Server Level Rule, Redirect Chain Any tutorials how to do it properly to resolve this issue ?0 -
Unsolved Monitor on page changes
Is it possible to monitor on page changes with Moz? Let's say the description of product x is changed, I would know somehow. It could be title, image, meta desc, etc.
Product Support | | Displetech0 -
Unsolved page url, title and description all in one view
where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.
Getting Started | | peterbriss0 -
Unsolved Google Ads - Subdomain on Sitelinks & Composition Change for Strategy Status
I have a basic query but could not find a definite answer on the internet. I am currently running a campaign for the main website of a big education brand and they also have a secondary learning website on subdomain, and I want to add sitelinks of subdomain to the campaign, but I am not sure whether it is allowed or not. The brand I am running ads for is https://www.rauias.com/ and the secondary website is https://compass.rauias.com/ branded slightly different in a subdomain, so should I add the sitelinks of Compass to the main campaign? Also one more silly question My Max Conversion search campaign gave me this status today. "Learning (composition change): Campaigns have been added to or removed from the bid strategy. Google Ads is now adjusting to optimize bids. 5 days left for learning" What does this mean exactly? And Why does it reenter the learning phase whenever I make a small change?
Paid Search Marketing | | rauoff0 -
Unsolved Spam Score Blank - Looking For Feasible Solution
Hi,
Link Explorer | | Jane090987
There is a question in my website. When I'm searching the number of spam score of my site, it shows "--".
In the official article it shows that the reason of "--" happens is that our site has not been evaluated by Moz. But there aren't any ways of solutions, seems that we can only wait - not knowing how long - for being evaluated.
Is there any way that I can get my site evaluated by Moz, and the spam score of my website can be displayed as an exact number?
Thanks for answering in advance!0 -
Unsolved How to setup a campaign for new client who only has GA4
Hi there,
Moz Pro | | DanielDL
We want to setup a new Campaign, but in the step that it asks to connect a GA property, it says we can only use UA and not GA4.
(Also referenced here https://moz.com/help/moz-pro/getting-started/campaign-setup#traffic-connect-google-analytics and here https://moz.com/help/moz-pro/getting-started/connect-google-analytics) But .... how do we setup new campaigns if the client only has GA4 ?0 -
Anyone come accross a completely random site name displayed in the SERPs?
Hello SEO friends, I am looking at a site that has a completely random site name displayed in the serps. The site in question is a hypnotherapy service and the site name is displaying as a commercial cargo airline! See the screen shot. Any ideas? There is 'local business' structured data on the site and it IS showing the correct business name. Is this a hack? Negative SEO attack? Random Google stuff up? Help! Very confused! Thank you for any advice! Sean!Untitled.jpg
Intermediate & Advanced SEO | | sean.e0 -
Unsolved Why for some keywords there is no metrics in search results?
I have installed moz addon in chrome and for some search results moz shows metrics under search card but for some keywords does not. This is very anoying. Could you help?
Moz Bar | | paulavervo0 -
Image elements have [alt] attributes that are redundant text.
I have a problem on page speed insight
Content Development | | Adina Laura Matei
https://pagespeed.web.dev/analysis/https-www-antena24-ro/kxt8qtdaik?form_factor=mobile
My portal is created on wordpress cms.
I deleted the alternative text of the image and still, if I put text instead of the image, that problem disappears. It's not something serious, but I like that everything is perfect
"Image elements have [alt] attributes that are redundant text."0 -
sibeshargh
CMS is shuffling our ranking on daily basis for our website: sibeshargh.com , which is annoying. Almost on daily basis, in evening
Technical SEO | | bryanvalentin0 -
Unsolved Issue with former site redirect
Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
Link Explorer | | x_all
redirect More Info
Date first seen - Date lost - Link target
2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !0 -
SEO for products that are on sale in cubic meters (m³)
Hi All, I have some products that we sale that are defined by their cubic meters (m³) Question will Google prefer a URL with /bin/3m³ or /bin/3m3 Any suggestions would be great! Obviously for cleanliness I would prefer m³ over m3 Thanks
Technical SEO | | Redooo0
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